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Motor Accident?

Can I get hire-car if I am not at-fault for an accident?


If you only have a courtesy car on your policy and don’t want to put up with an old hatchback from the repair centre as a replacement, call us now on 02392 484 244 and we will organise a suitable vehicle for you.

Our non-fault car-hire and repair service includes a ‘like-for-like replacement hire-car, which means that the vehicles we provide will match as closely as possible the make and model of your own.

The majority of the vehicles we supply are less than 6 months old and we can typically deliver them to your home or place of work within 3 hours of starting your claim.


We don’t just provide hire cars – we provide complete accident assistance that avoids a claim on your insurance

We independently help any driver who has had a non-fault car accident by organising their accident repairs, their hire vehicle and their legal assistance.

We provide an alternative to a claim on your own car insurance and we and our partners recover the costs directly from the insurer of the at-fault driver.


Advantages of our independent claims service over a claim on your car insurance

Our independent claims service has many benefits over a claim on your policy.

  • An alternative to claim on your own car insurance policy

  • Your no claims bonus stays protected
  • You do not have to pay any excess you may have on your policy

  • You receive a replacement vehicle that is suitable for your needs

  • Your own vehicle is repaired at one of our approved Accident Repair Centres

  • You can choose a specific repairing garage if you wish

  • You receive full professional assistance with all your accident related issues

  • We and our partners recover the costs directly from the insurer of the person responsible on your behalf



To get a hire-car and your vehicle repaired after a non-fault accident call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected. `
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