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Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Many people look for the assistance of a claims management company to get their vehicles repaired after non-fault accidents because it means they don’t have to make a claim on their insurance and pay their excess.

Car Call UK and its partners have been helping motorists do just that for over 10 years now – so we know a thing or two about arranging exactly the assistance our customers need at this stressful time.

To find out how our claims assistance compares to a claim on your insurance policy, call 02392 484 244 and we will be happy to help.

Our customers are often surprised to learn that they actually have an alternative to a claim on their insurance that enables them to get their car repaired, a like-for-like replacement and legal assistance – when they are not at-fault.


How our Claims Management service benefits you

We and our partners act completely independently of all insurers. So even if your policy does not offer a like-for-like replacement hire-car or legal assistance - our service does. In fact our service is not subject to any of the limitations of your insurance policy.

By using our service it also means you do not have to make a claim on your own insurance policy and so you do not have to pay your excess, your no-claims bonus is not affected and the cost of your insurance at renewal should not increase due to a claim on your policy.

When you use our service, the only contact you make with your insurer is to notify them of your accident for ‘information purposes only’. This is a requirement of your policy, but from this point onwards - we and our partners organise everything. Once everything is resolved for you, our partner solicitors will recover the costs on your behalf - directly from insurance provider of the person responsible.


How we and our partners assist you:

  • We will take the details of your accident, establish the liability and then start organising everything for you

  • We arrange for a like-for-like replacement hire-car to be delivered to your home or place of work typically within 3 hours of accepting your claim

  • The extent and potential cost of the damage to your vehicle is assessed by an independent automotive engineer

  • Repairs are the arranged at an approved accident repair centre or at a repair centre of you prefer

  • Legal assistance is provided for all customers by our partner solicitors. They will deal with issues such as lost earnings, expenses or claims for personal injury if required

  • Our claims team are on hand 24/7 to answer any queries regarding the progress of your repairs



To take advantage of our Claims Management service today, contact us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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