Motor accident claims. Injuries


If you have been unfortunate enough to be injured in a car accident, you may be eligible to claim up £29,592 or more for your injury. Call 02392 484 244 and we will be happy to assist with your claim.


Why should I claim compensation for an injury?

If you are injured in a car accident, you will be looking get the best treatment possible to ensure that you make a full recovery.

The compensation you receive will be based on the type of injury you have and include potential costs of any specialist treatment you may need.


Can you provide legal assistance?

We can either deal with your injury compensation claim seperately from your car accident claim or we and our partners can handle both for you.

If you have not already had a medical examination, you should visit your GP to get an assessment of your injury. The report generated from your assessment will be used by your appointed injury solicitor to form the basis of the settlement amount to be sought from the at-fault driver's insurer.

In addition to the financial value attributed to your type of injury, the consequences of your injury are also taken into account by assessing the following:

  • If treatment or therapy is required

  • The cost of medical aids or equipment

  • If you are permanently disabled

  • Costs of personal care if you need it

  • If your home needs to be modified to accommodate your disability

  • Costs of adapted vehicles or mobility aids


Can you help with other legal issues?

Whether or not you were injured, we and our partners can provide assistance with other non-fault accident related issues too.

These may include:

  • Loss of earnings - while you are recovering

  • Lost or damaged property - e.g. phones, tools, laptops etc.

  • Recovery charges - of your vehicle from the scene

  • Storage charges - if your vehicle is un-roadworthy



Can you help with my vehicle repairs too?

Our service can also include assistance with your vehicle repairs and a replacement vehicle.

The key benefits of this service are:

  • There is an alternative to a claim on your own insurance policy

  • No excess to pay

  • Your no-claims stays protected

  • Your vehicle will be repaired at an approved accident repair centre

  • Your vehicle repairs are fully guaranteed

  • You will receive a like-for-like replacement vehicle

  • Your replacement is delivered typically within 3 hours of starting your claim

  • We and our partners recover the costs directly from the at-fault drivers insurer


How much compensation do I get?

Everyone's compensation claim is different, but rough guidelines exist for all types of injuries.

If you have had motor accident and you cannot pay your excess, call us now on 02392 484 244 for free help and advice from one of our experienced claims advisors.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury