Vehicle accident recovery when you don’t claim on your insurance
If you have been involved in accident that was not your fault, we can arrange for your vehicle to be recovered and repaired – without a claim on your car insurance. We and our partners help thousands of drivers every year by independently organising their assistance and then recover the costs directly from the insurer of the at-fault driver.
That’s a good question, and here is the answer – because our customers quite rightly believe that if they are not responsible for an accidentit should cost them anything to get it resolved.
If you use your insurer to resolve a ‘non-fault’ accident, you will almost certainly have to pay your excess and the cost of your insurance will probably increase when you renew your policy.
Our service avoids this completely, because we independently provide the help that you need and recover the costs back from the at fault driver’s insurer – so your vehicle is repaired at the expense of the at-fault driver, not yours.
Can you give me a replacement vehicle?
We do better than that. We arrange for a like-for-like replacement of your own vehicle to be delivered to you, typically within 3 hours of accepting your case.
Most of our vehicles are less than 6 months old and we will always do our best to provide you with a vehicle that is of a similar make, model and engine size to your own.
Can you assure me that my car will be repaired properly?
Of course, we have a network of approved accident repair centres which we know and trust to deliver the high standard of repairs that our customers expect.
If you would like your vehicle repaired at a particular garage - just let us know and we can arrange this for you.
Can you help me if I am injured and cannot work?
The solicitors we work with can provide assistance with the recovery of lost earnings and also pursue a compensation claim for your injury if you wish. They deal with these issues on daily basis and will look to achieve the best possible outcome for you.
To find out more about our services call 02392 484 244 or complete the short form on this page and will call you back.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.