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Motor Accident?

I don’t want to claim on my insurance what can I do?


If you have not been honest with your insurer

If you don’t want to claim on your car insurance because you have not told them the truth on your policy application, then you run the risk of the third party making a claim and your insurer finding out about the accident anyway

If you have just forgotten to tell them about ‘those 3 points on your licence’ and you tell them, they may just deduct the difference in cost from your claim.

If you have not told them about a motoring conviction for example, you could be in a lot more trouble, and at best your insurance will be invalid – at worst you could face a criminal conviction.


It always pays to tell the truth about your circumstances when applying for car insurance.


If your accident was not your fault, but you can’t afford to pay your excess

We can arrange manufacturer approved vehicle repairs and provide a like-for-like replacement vehicle for anyone involved in a non-fault accident.

The costs of these and any other services you require are recovered directly from the insurer of the at-fault driver when your vehicle has been repaired.

We inform your insurer for ‘information purposes only’ so they play no further part in resolving your accident and the claim is not made on your policy.


The many benefits of our independent claims service

Regardless of the type of car insurance cover you have, our independent claims service provides you with the following benefits:

  • An alternative to a claim on your own car insurance

  • The cost of your future insurance should not increase as a result of the non-fault accident

  • You will have no excess to pay

  • We deliver a like-for-like replacement hire-car if yours is un-roadworthy and/or being repaired

  • Your replacement will be delivered typically within 3 hours of accepting your claim

  • We arrange guaranteed repairs for your vehicle at one of our approved accident repair centres

  • Your repairs can alternatively can be arranged at a garage of your own choice

  • Legal assistance is available for the recovery of your expenses, lost earnings or claims for compensation

  • All costs and charges are recovered directly from the at-fault driver’s insurer on your behalf

  • Help is available 24/7 for all your claim queries



To find out how we can help call us on 02392 484 244 and we will be happy to help. Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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