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About no-fault car insurance claims


A no-fault car insurance claim will almost certainly result in the no-fault driver having to pay their insurance policy excess when the cost of repairs have to be met.

You should be able to recover these costs at a later date from the at-fault driver’s insurer, but the process of recovering them can take weeks or even months to be completed.

The other pitfall of any insurance claim is of course the fact that you have added another claim to your insurance record, so the cost of your insurance is likely to increase.

There is there is an alternative to making a no-fault car insurance claim that avoids these problems completely. Car Call UK and our partners are independent non-fault claims specialists who can help you resolve your vehicle repairs – without a claim on your car insurance policy.


We and our partners help thousands of drivers every year

From the moment you contact us we will make arrangements for your vehicle to be repaired at one of our network of approved accident repair centres and organise an appropriate like-for-like replacement vehicle for you to drive while the repairs are being carried out. We can even use a garage of your choice if you prefer.

We and our partners recover the costs associated with your vehicle recovery, your repairs, your car hire and even your legal expenses - directly from the insurer of the at-fault driver on your behalf.

You will receive regular updates on the progress of your non-fault claim from our experienced claims team and they can even provide helpful advice on any other issues relating to your road accident.

You can just sit back, relax and let us handle everything for you.

If you have had a non-fault car accident or motorcycle accident please call us now on 02392 484 244 for free help and advice.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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