Motorbike recovery after an accident


Get your motorbike recovered after an accident, your repairs and legal assistance without a claim on your insurance if you are not the person at-fault.



Car Call and its partners provide independent accident assistance to almost any type of vehicle after a road traffic accident – we help thousands of people every year.

We organise everything you need to resolve the consequences of your accident – as an alternative to a claim on your motorbike insurance policy.

If you are at the roadside after an accident that was your fault, call us now and we can get your vehicle recovered to an approved accident repair centre in your area.


Why not just claim on my motorcycle insurance?

Well you can if want to of course, but our service allows you to get the assistance you need with no policy claim, no excess to pay, no affect on your no-claims – because there is no claim on your insurance!

All costs and charges are recovered directly from the at-fault drivers insurer on your behalf.

As well as the recovery of your motorbike, we and our partners also arrange your accident repairs, a replacement motorbike and legal assistance.


So, I don’t contact my insurer?

Yes you do, but only to tell that you have had an accident and its for ‘information purposes’ only.

This ensures that you comply with the terms of your insurance and also makes it clear that you do not need their assistance or start a claim.

We manage everything else from here for you.


What you get from us

We and our partners provide a comprehensive range of services to all our customers – regardless of the type of cover and restrictions of your motorcycle insurance.

  • Your motorbike is recovered from the roadside to one of our approved Accident Repair Centres in your area

  • We arrange a like-for-like replacement motorbike or possibly a hire-car for you to use

  • Your replacement is delivered typically within 3 hours of accepting your claim

  • The damage to your motorbike is inspected by an independent automotive engineer

  • Your motorbike repairs can alternatively be carried out at a repairer of your own choice

  • Your repairs are fully guaranteed

  • Our partner solicitors provide legal assistance for the recovery of expenses, lost earnings or personal injury claims

  • Access to our 24/7 help line with



To get your bike recovered and independent accident assistance today – without a claim on your insurance, call us now on 02392 484 244 for free help and advice.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury