Home | About us | Contact us | Join Accident Assist | Enquiry | Broker Products | Body Shop | Dealership | Competition
Privacy Policy | Website Terms and Conditions | Claims management services enquiry | Business Enquiry | Terms and conditions
Copyright © 2018 Car Call UK
Car Call UK
Car Call banner
Motor Accident?

Non-fault Claims


If someone collides with your car and you were not the one ‘at-fault’ you wouldn’t expect it to cost you anything to get it repaired by your insurer.

Actually, this is rarely true. You will probably have to pay your excess up-front before your vehicle is repaired – so you are without that some of money for weeks or even months until it is recovered from the at-fault drivers insurer.

Also, even though you are not at-fault - your insurer will now consider that you are more of a risk to insure and so your next insurance premium will be higher due to an accident that was no fault of your own.


You can get your car repaired at no-cost without a claim on your insurance

Thousands of people every year benefit from our independent claims service because it means they get their vehicles repaired without resorting to a claim on their car insurance policy.

We independently arrange for the assistance you need and then recover the costs of all the services we provide directly from the insurer of the person responsible for the accident.


Do you provide the same services as my insurer?

We provide the kind of assistance you would expect from a fully featured car insurance policy – except you don’t have any of the disadvantages.

What’s more – even if you only have the most basic of cover for your car, you will still have all the following services made available to you.

  • Repairs to your vehicle at an approved accident repair centre in your area

  • Your vehicle repairs can alternatively be carried out at a repair centre of your own choice

  • A replacement vehicle can be delivered to within 3 hours starting your claim

  • Your vehicle will be replaced on a like-for-like basis, which means it will be matched as closely as possible to the type and engine size of your own

  • The solicitors we work with can also assist you with issues such as lost earnings, damaged possessions and claims for compensation

  • 24/7 assistance from our experienced UK based claims team



To find out more, please call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
3 Easy Steps
  Free road accident claim enquiry   Tell a friend
Help with your accident