Tow car to garage after an accident


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

Had an accident and need your car towed or recovered after an accident that was not your fault? Car Call can get your vehicle recovered now and taken to one of our network of approved accident repair centres.

We will arrange your repairs, a replacement hire-car and legal assistance as well.

Thousands of drivers every year use our service as an alternative to a claim on their car insurance. To us and our customers, the benefits are clear – no claim on your insurance means no excess to pay, no loss of your no-claims and the cost of your policy should not increase at renewal.

To get your car recovered now and get the accident assistance you need without a claim on your insurance, call 02392 484 244 and we will be happy to help.

Our customers realise that their car insurance company is not always the best way to deal with their non-fault accidents.

For a start, the cost of your insurance is likely to go up. Even though you are not at-fault – your insurer is likely to consider you to now, be a higher risk.

You will have to pay any excess on your policy up-front before the repair to your car is authorised – which could be a large amount of money to find at short notice.


The clear benefits of our service

You do not need to make a claim on your own insurance policy, so you do not have to pay any excess and your no-claims bonus remains protected.

We and partners are not bound by the limitations of your policy – so we can deliver exactly the assistance you need.

The costs associated with our assistance are recovered directly from the at-fault driver’s insurer on your behalf.

This is what we do: -

  • We will organise the recovery of your vehicle from the scene of your accident

  • The damage to your car will be assessed by an independent automotive engineer

  • Repairs to your car will be carried out at an approved repairer or at a repairer of your choice

  • You receive a temporary like-for-like replacement hire-car

  • Our partner solicitors will deal with all your accident related legal issues

  • Help is available 24/7 from our UK based claims team



To get your car recovered now and find out how you could benefit from our service, please call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury