Get my motorbike recovered after accident


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Car Call and its partners provide accident assistance to thousands of road users every year. Call us now on 02392 484 244 and get your motorbike recovered to an accident repair centre.

If the accident was not your fault, we can also manage your entire accident claim independently of your insurer. Allowing you to resolve all your accident issues without a making claim on your motorcycle policy.


Non-fault insurance claims

Typically, if you an excess on your insurance policy, you have to pay it up-front even if you are not the person at-fault. Even though you should eventually get this money back from your insurer, with our service – you don’t pay it at all.

Despite the fact that you were not responsible for the accident, your insurer is likely to view you as a higher risk to insure too, so the cost of your insurance is likely to go up.

You could lose your no-claims bonus too.

Car Call’s independent accident assistance enables you to get your motorbike repaired, a like-for-like replacement and legal assistance – all without a claim on your insurance.

  • Your bike is recovered from the scene to an approved accident repair centre

  • You will have no excess to pay

  • You don’t lose your no-claims bonus

  • Your insurance renewal costs should not be affected by a claim

  • You get a like-for-like replacement motorbike to use for the duration of the repair

  • If you have a full licence, we may be able to provide a hire-car as an alternative

  • Your replacement is typically delivered within 3 hours of accepting your case

  • Your motorbike is repaired at an approved accident repair centre or you can choose the repairer yourself

  • Our partner solicitors will assist you with issues such as the recovery of expenses or claims for compensation

  • Costs are recovered from the at-fault driver’s insurer on your behalf



To get your motorbike recovered and if you are not at-fault, start your independent accident claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury