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Motor Accident?

Recover my car after an accident


If you have recently been involved in a road traffic accident and your vehicle is un-roadworthy, you will need to get it recovered to an accident repair centre.

If you were not at-fault for the accident – call 02392 484 244 now and we will get your vehicle to an approved accident repair centre and start a independent accident claim for you. You do not have to make a claim on your car insurance.


Thinking of calling your insurer? Then read this first…

If you are thinking of making a claim on your insurance policy, it's important to realise that in some circumstances making a claim on your own insurance is not the best or more cost effective option.

If you have been involved in an accident that was not your fault and you make a claim on your insurance, you will almost certainly still have to pay the excess on your policy. What's more, you are likely to find that cost of your insurance will increase next time.

We provide all the services you need to resolve your accident, but without you having to make a claim on your own insurance policy.

Our service enables you to get your vehicle repaired, whilst ensuring you stay mobile with a like-for-like replacement vehicle for you to use during the repair period.


An alternative to a claim on your own insurance policy

Because you are the innocent victim of someone else’s careless driving, you are entitled to receive all reasonable assistance to minimise the effects of the accident on your daily life and return your vehicle to its pre-accident condition.

When we have resolved all aspects of your accident claim for you, we will recover the costs of the services we have provided directly from the insurer of the at-fault driver.


The benefits are clear

We save thousands of people every year from the costs of making non-fault claims on their car insurance.

So you don't have to pay the excess and the cost of your renewal should remain protected.

Here is a summary of the services we provide: -

  • We and our partners recover the costs directly from the third party insurer on your behalf

  • We will provide you with a like-for-like replacement vehicle

  • Your replacement vehicle will be delivered to your home or work place typically within 3 hours of starting your claim

  • Your vehicle will be repaired at an approved accident repair centre in your area

  • If your vehicle is a total loss, you can use your replacement for up to 7 days after you get your settlement cheque

  • Your vehicle repairs are carried out according to your manufacturers specifications and are fully guaranteed

  • You have the option of using a repairer of your own choice if you prefer

  • We arrange legal assistance as part of your claim

  • Our claims team are available 24 hours a day to assist with your claim



If you would like to find out more about our non-fault recovery and repair services, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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