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Motor Accident?

Private hire Taxi non-fault accident claim


As a private hire taxi operator, you probably cannot afford to have your vehicle off the road for repair without getting a plated replacement to use after an accident.

What’s more, a non-fault claim on your Taxi insurance will almost certainly cost you more for your insurance in the long run.

This is where we can help.

Car Call UK and its partners provide both fleet solutions and owner driver non-fault accident assistance for drivers who want to minimise their insurance costs as well as get suitable replacement plated Taxi’s when theirs is in for repair.

We operate independently of insurers so you do not have to make a claim on your own Taxi insurance policy.

Our accident management service enables you to carry on working while we arrange the repairs to your Taxi, provide you with a replacement and sort out any legal assistance if you need it.

All the costs associated with your accident directly from the insurer of the at-fault driver.


A not fault claim on your policy will increase the cost of your insurance

By resolving your non-fault accident claims using our independent accident assistance service, you can keep the number of claims on your policy to the minimum and keep the cost of your insurance down.

You also don’t have to go through the drawn-out process of paying your excess and then waiting for it to be recovered by your insurance provider weeks or months later.


Can your insurer provide a plated replacement Taxi – on the same day?

Not all insurance providers will be able to offer you a suitable replacement Taxi if yours is undrivable and/or being repaired.

Car Call UK will provide a like-for-like plated and equipped replacement Taxi for you – so you can carry on your business with the minimum of disruption.

Replacement vehicles are typically delivered on the same day as you start your claim.


Can you arrange the repairs and recover the money I have lost?

We have a network of approved accident repair centres across the UK. They only receive our approval if they have met the high standards we expect for their facilities and the quality of service they provide to their customers.

If you want your Taxi repaired somewhere else, just let us know and we can arrange this for you.

Legal assistance with issues such as lost or earnings, equipment damage or compensation for injuries is included as part of our service.

No matter what size of Taxi operation you have, just give us a call and we and our partners can provide a solution that suits your business.

Call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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