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Motor Accident?

Vehicle accident recovery services


To get your vehicle recovered at no-cost and without a non-fault claim on your car insurance policy, call now on 02392 484 244 to arrange the recovery.


The disadvantages of a non-fault car insurance claim

Car Call UK and its partners provide non-fault accident assistance for motorists wanting to get their vehicles repaired – but without making a claim on their insurance policy.

Making an accident claim independently of your insurer means you get the assistance you need, but you will not have any excess to pay and your no-claims discount remains protected.


I have to tell my insurer about the accident don’t I?

If you were not at-fault for the accident you are entitled to choose who repairs your vehicle.

In order to comply with the terms of your insurance policy, we will notify your insurer of the accident ‘for information purposes only’ on your behalf.

We will arrange your vehicle repairs and provide you with a like-for-like replacement vehicle at no-cost to you and completely independently of your insurer.

We and our partners recover our costs and yours, directly from the at-fault drivers insurer.


So - will basically provide the same service as my insurer?

We provide all the services you would expect to get from a typical comprehensive car insurance policy – but without the disadvantages of an insurance claim.

The services available to you are: -

  • We will arrange for your vehicle to be recovered to an approved accident repair centre

  • We and our partners provide you with a like-for-like replacement vehicle

  • Your replacement vehicle will be delivered to your home or place of work, typically within 3 hours of starting your claim

  • Repairs to your vehicle will be arranged at an approved accident repair centre in your area or one of your own choice

  • We can arrange legal assistance with all your accident related issues if required

  • 24/7 help line for all your claim related queries



Our claims advisors arrange everything for you, leaving you to get on with your daily activities with the minimum of disruption.

To find out how we can help following your accident, call 02392 484 244 now.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected
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