Avoid having a car accident when using a Sat Nav


Satellite Navigation systems or Sat Navs have become an affordable and in some cases, indispensable accessory to the motorist. Gone are the days of struggling with large books of maps or directions scribbled on scrap pieces of paper.

However with all their incredible features and undeniable convenience, they - like any gadget in your car - demand a certain amount of your attention sometimes in order to operate them properly.

This of course means that your attention is taken off the road and means that you could put yourself and your passengers at risk of having a car accident.

Following these simple tips can help you avoid such dangerous situations, and avoid having an accident.

  • Your Sat Nav may not always get it right. Road layouts change all the time and the data may not always be up to date. Take a current paper map book with you, just in case

  • Preset your destination and mode of operation/display before you start driving. You don't want to be messing with the controls when you are driving if at all possible

  • Either check your route before hand on the internet for possible road works or diversions or listen to a radio channel that keeps you informed of this information

  • If you suspect that you may have been taken off course and need to select an alternative route, pull over in a safe place and make the adjustments. Please do not attempt this while you are driving

  • If it still seems to be taking you in the wrong direction, then it's time to stop and either make a phone call, consult the old fashioned paper or dare we say it, ask somebody

Just remember that driving a car demands your full attention to remain safe. If you need to make adjustments or do any serious thinking, pull over safely somewhere to do it.

If you have been involved in a car accident that was not your fault, you may be able to make a compensation claim. Please give us a call on 02392 484 244 , and one of our experienced claims advisors will be happy to assist you.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury