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Motor Accident?

Get your car fixed without a car insurance claim


If someone said that to you, you may say ‘how can I afford that?’.

Well if you were not at-fault – you don’t have to, because the insurer of the at-fault driver is obliged by law to cover all reasonable costs to ensure that your vehicle and indeed - your life – is as far as possible returned to how it was before the accident.


But surely only my insurer can deal with that?

We and our partners help thousands of drivers every year make claims independently of their insurers.

This enables our customers to not only get the assistance that they need, but it also means they do not need to make a claim on their car insurance and so their insurance costs do not increase.

Normally you would also still be required to pay your excess by your insurer for a non-fault claim – this also no longer applies.

In addition to this, because we are not bound by the limitations of your insurer, we can offer you services such as a like-for-like replacement vehicle, which may not be available on your current insurance policy.

At no point are you expected to pay for any of our services. We and our partners recover these costs when your repairs are complete and you are happy with the result.

Our complete range of services includes: -

  • A like-for-like replacement hire-car to use if yours is un-roadworthy or being repaired

  • Your replacement is delivered to your home or place of work typically within 3 hours of starting your claim

  • You receive guaranteed repairs to your vehicle at an approved accident repair centre

  • Repairs to your vehicle can also be carried out at a repairer of your own choice

  • Legal assistance is included as part of your claim

  • 24/7 support and advice with your accident claim



To find out how we can help with your collision, call us on 02392 484 244 and an experienced advisor will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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