If you have been involved in a car accident that was not your fault, there are a number of important facts you need to be aware of: -
You do not have to make a claim on your car insurance in-order to get your vehicle repaired
If you choose to use your insurer, you will almost certainly have to initially pay the excess on your policy
If you choose to use your insurer, the cost of your insurance is likely to increase because of your claim
If you choose to use your insurer, you will probably have to use the repairing garage they choose for you
If you choose to use your insurer, you may not have a guaranteed replacement hire-car on your policy
Car Call UK independently help thousands of drivers every year get the assistance they need following accidents that are not their fault. Our service not only avoids all the disadvantages shown above, we and our partners recover the costs involved directly from the at-fault drivers insurer on your behalf.
So this is an alternative to a claim on my insurance?
We arrange all the assistance you need on what is called a ‘credit hire and repair’ basis, which means you are not charged for any of the services we provide. We and our partners recover the costs associated with your claim.
In fact – as you don’t have to find any money to pay your excess and your insurer can’t increase your next premium because you are not using their services, you are actually saving money.
Our service includes all benefits of a fully featured insurance policy, regardless of the type of cover you have with your insurer.
Our service includes: -
Your damaged vehicle will be repaired at one of our approved accident repair centres or at a repair centre of your own choice
All your repairs are fully guaranteed and are carried out according to your vehicle manufacturers specifications
You will be provided with a like-for-like replacement hire-car for your vehicle if it is un-roadworthy and/or being repaired
We deliver the replacement vehicle to your home or place of work, typically within 3 hours of taking your claim
Legal assistance can be arranged for issues ranging from the recovery of lost earnings to claims for injury compensation
To find out more about our service or you would just like some advice, call us on 02392 484 244 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.