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Motor Accident?

Road accident, vehicle recovery and accident repairs


Car Call UK and its partners provides comprehensive accident assistance for anyone involved in an accident that was not their fault.

We and our partners work independently of any insurer and recover the costs involved directly from the at-fault party’s insurer on your behalf.

If you make a non-fault claim on your own insurance policy, it is likely to end up costing you money, for two key reasons: -

  • You may initially have to pay the full excess amount on your policy

  • Your next insurance premium is likely to increase as a result of your claim


We help drivers make non-fault claims independently of their insurers.

Because you are not making a claim on your own insurance policy, you do not have to pay the excess and your no-claims bonus does not change.

To find out how we can assist you right now, call 02392 484 244 and we will be happy to help.


You receive a like-for-like replacement hire vehicle

We aim is to get our customers mobile again in the shortest possible time. For example - we can typically deliver a like-for-like replacement for your un-roadworthy vehicle within 3 hours of accepting your case.


Get your vehicle repaired by an approved repair centre

We have a network of UK accident repair centres which we have chosen based on their high standard of repairs and customer service.

Alternatively, if you would like your vehicle repaired at a specific garage, that's also no problem. Just tell your claims advisor and we will make all the arrangements for you.


Do you need legal advice?

Sometimes you will need the assistance of a solicitor to ensure you are able to recover the losses you are entitled to.

If you have any un-insured items in your vehicle, such as tools or other valuables, the solicitors we work with can look to recover the cost of these items on your behalf.

Also if you have been unfortunate enough to be injured, they can help you pursue a claim for personal injury compensation. If your claim is successful, you can be assured that you will receive the best possible settlement for your particular injury.

To find out more about our service, call us on 02392 484 244 or submit an enquiry from this page and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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