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Motor Accident?

Replacement Taxi hire after an accident


Whether you run a fleet of taxis or you just run one vehicle, we and our partners can help.

If you have been involved in an accident and you were not at-fault, we can arrange for your taxi to be repaired and provide a like-for-like replacement plated taxi without a claim on your own insurance policy.

We and our partners operate independently of all insurers and can deliver a taxi that will match as closely as possible, the type and engine size of your own vehicle.

The majority of our vehicles are less than 6 months old and we can deliver your replacement on the same day that you make your claim with us.

All costs and charges associated with your non-fault claim are recovered directly from the at-fault drivers insurer.


How our accident assistance works

When we have confirmed your accident as non-fault, a like-for-like replacement taxi will be delivered to your home or place of work.

The damage to your taxi is then assessed by an independent automotive engineer and it will be booked into one of our approved accident repair centres.

If necessary you can speak to the solicitors we work with to arrange assistance with the recovery of lost earnings, expenses or pursue a personal injury claim.

When you are satisfied with your repair, we and our partners recover the costs involved directly from the insurer of the at-fault driver.

The benefits our service are as follows: -

  • An alternative to a claim on your Taxi’s insurance policy

  • You have no excess to pay

  • Your insurance should not increase due to your accident

  • Damage to your vehicle is assessed by an independent Automotive Engineer

  • We supply you with a like-for-like replacement plated and equipped Taxi

  • Your replacement taxi is delivered typically on the day you start your claim

  • Your vehicle is repaired at an approved accident repair centre or at a repairer of your choice

  • We can arrange legal assistance for the recovery of lost earnings and/or personal injury claims

  • All costs and charges are recovered directly from the at-fault driver’s insurer



If you have had a non-fault accident and need a replacement plated taxi without making a claim on your own policy, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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