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Motor Accident?

Small hatchback courtesy car – no thanks, get a car hire after your accident


If you have been involved in accident, the last thing you need is to have to drive around in a cramped old hatchback because that’s all you’ve been offered as a courtesy car while yours is repaired.

The law states that if you have been in a collision with another vehicle and it is not your fault, their insurer has to cover all reasonable costs to ensure your life is restored to normal after the accident. This includes you being provided with a replacement vehicle that is similar to your own.


Forget your insurer - make your accident claim independently

Our claims service is completely independent of any insurer, so you are not making a claim on your insurance policy.

We provide a comprehensive range of accident related services for you, including arranging your car repairs and providing a like-for-like replacement hire car for you to use during the repair process.

We appreciate how stressful and disruptive an accident can be to someone’s life. This is why you will have an experienced claims advisor allocated to your particular claim, ensuring your claim gets looked after personally, rather than just an indifferent call centre employee.


Our service provides an alternative to a claim on your own insurance

Thousands of people choose our services every year. We basically resolve all your accident related issues and when your repairs are complete, we and our partners recover the costs directly from the at-fault driver’s insurer on your behalf

Our service provides the following: -

  • You will have no excess to pay on your policy

  • Your no-claims bonus will be protected

  • You will receive a like-for-like replacement hire car

  • Your replacement car can be delivered to your home or place of work, typically within 3 hours of accepting your claim

  • Your repairs will be carried out at one of our approved accident repair centres, or at a repair centre of your own choice

  • We arrange legal assistance with your accident related issues

  • We will recover the costs of the services provided directly from the at-fault drivers insurer on your behalf



If you have any queries regarding the circumstances of your accident or you would like to know if we can help, call 02392 484 244 now.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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