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Motor Accident?

What does a non-fault accident claim cost me


Car Call Claims line

If you were not responsible for the road accident you were involved in, you would have thought that your insurer would ensure that it does not cost you anything – wouldn’t you?

Unfortunately, the reality is – it’s not usually true.

Firstly, to an insurer – a claim on your policy is just… a claim on your policy.

It makes no difference to them whether you were at-fault or the innocent victim of a careless driver.

Secondly, even though you were the innocent party in the accident, your insurer is likely to consider you to be at more risk of having an accident in the future and so your next insurance premium is likely to increase as a result of your claim.

Thirdly, if you have an excess on your car insurance policy – it is likely you will still have to pay it before your vehicle is repaired. Admittedly you should be able to claim this money back at a much later date, but why should you have to pay it in the first place?

So, a non-fault insurance claim usually does cost you money.


Make your non-fault accident claim independently of your insurer

Car Call UK independently helps thousands of motorists resolve their no-fault accident claims every year.

Our claims service allows anyone to get their vehicle repairs, their vehicle replaced and their legal issues resolved, as an alternative to a claim on your insurance.

there is an alternative to a claim on your own car insurance policy.

Call 02392 484 244 to find out how we can help.


About the assistance we arrange for you

Our customers choose our service because it not only provides everything they need, but it means they don't have to pay any excess they may have on their car insurance policy. Also, because your insurer is not involved, your next insurance premium should not be affected.

How much does our service cost? Because we deal directly with the insurer of the at-fault driver, all costs and charges are recovered directly from them on your behalf.


How we help you

Remember it does not matter what type of cover you have on your own car insurance policy, because we act independently for you - all the following services are available: -

  • You will receive a like-for-like replacement for your damaged vehicle

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • Your vehicle can either be repaired at one of our approved accident repair centres or at a repairer of your own choice

  • Your vehicle repairs are fully guaranteed

  • Legal assistance is arranged for accident related issues such as the recovery of expenses, lost earnings or claims for compensation

  • Costs and charges are recovered directly from the at-fault drivers insurer on your behalf

  • Access to our 24/7 help line



To find out more about our service or just ask for some advice, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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