Get a replacement for your Uber Taxi after an accident


If you are an Uber Taxi driver it is important that you get a replacement vehicle after an accident that is similar to your own so that you can continue to operate your business effectively.

Car Call and our partners can provide you with exactly type of vehicle you need if you were not at-fault for the accident, at no-cost and without a claim on your own insurance policy.

You are entitled to receive a suitable temporary replacement for your vehicle in the event of an accident that is not your fault - but that does not necessarily mean your insurer will be able to provide one.


Don’t accept ‘second best’, get exactly the vehicle you need

Car Call and our partners assist thousands of drivers every year by arranging their accident repairs, a like-for-like replacement vehicle and their legal help.

We appreciate how important is to keep your taxis on the road and doing good business and also that it is important to keep your day-to-day running costs to a minimum.

Our non-fault accident assistance does exactly that..

We and our partners manage your entire accident claim independently for you. We and our partners provide an alternative to another claim to your insurance history, because we arrange the assistance you need and recover the costs directly from the at-fault driver’s insurer on your behalf.

We and our partners can provide a wide range of replacement plated Taxi vehicles in the event of an accident. Your replacement will be delivered to your home or place of work typically on the same day as you report the accident to us.


Complete accident aftercare for your taxi business

Our accident aftercare gives you the following benefits without a claim on your own insurance policy:

  • A cost-effective alternative to a claim on your own taxi insurance policy

  • You have no excess to pay

  • Your future insurance premiums should not be affected

  • You will receive a like-for-like replacement plated taxi to use while yours is repaired

  • Replacement taxis are delivered to your home or place of work typically on the day you make your claim

  • Your damaged taxi will be repaired at one of our approved accident repair centres or at repair centre of your own choice

  • All your taxi’s repairs are fully guaranteed

  • We arrange professional legal assistance with the recovery of lost earnings, and help with claims for compensation

  • We even report your accident to your own insurer for ‘information purposes only’ so that you comply with the terms of your policy



If you need a replacement taxi and need to resolve a non-fault accident, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury