Credit hire and repair for your Taxi fleet


Anyone who runs a fleet of Taxis ensures that their vehicles are well maintained and are always available for use.

So, if one of your vehicles is involved in a non-fault accident you need to be sure that it gets repaired promptly and you have a suitable replacement in the meantime.

We independently help thousands of businesses every year, by arranging quality vehicle repairs and like-for-like replacement vehicles following non-fault collisions.


Our specialist Taxi claims management solutions

we and our partners can provide a bespoke claims management solution for your business that eliminates the need to make non-fault claims via your insurer, thus minimising your annual fleet insurance overhead.

How we can help your Taxi business: -

  • Full credit hire and repair facilities for your business

  • we and our partners can provide a like-for-like replacement plated Taxi while yours is repaired

  • The damage to your vehicle will be assessed by an independent automotive engineer

  • Repairs can be made at your preferred Accident Repair Centre

  • There is an alternative to a claim on your fleet insurance policy

  • We and our partners recover costs directly from the insurer of the Third Party

  • We will arrange legal assistance for loss of earnings or injury claims

  • Your non-fault claim will be reported for information purposes only to your insurer

  • We can also report fault claims to your insurer to save you time


Our comprehensive suite of services ensures that the impact on your business is kept to the minimum. You will have a dedicated account manager and our team of UK based claims advisors are always available to make sure things run smoothly.

To discuss your requirements, call 02392 484 244 and we will be happy to provide a solution for your business.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury