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Motor Accident?

Why claim on your car insurance


If you have been involved in an accident and you were entirely responsible for it, you will of course have to make a claim on your insurance. However, if you were not responsible for the accident, we believe the benefits of making your accident claim independently of your insurer are clear.

Read on to find out more, or just call 02392 484 244 and we will be happy to help.


Independent Accident Claim or Car Insurance Claim?

Thousands of motorists every year choose to use our service rather than make a car insurance claim, here’s why: -

  • They cannot afford to pay the excess on their policy

  • They don’t want their next insurance premium may go up

  • Their policy does not include a ‘like-for-like’ replacement hire vehicle

  • Their policy does not include legal cover


Our non-fault claims service solves all these problems in one go, because we manage your entire accident claim independently of any insurer. We and our partners organise all the help that you need, without you having to claim on your car insurance because we deal directly with the at-fault driver's insurer on your behalf.


Our service provides an alternative to a claim on your own insurance

Our comprehensive accident service enables anyone, regardless of their type of policy or type of vehicle to receive any - or all - of the services below. We and our partners recover the costs on your behalf from the insurer of the at-fault driver at the end of your claim.

How we help you after your accident: -

  • No claim on your own insurance policy

  • No excess to pay

  • You receive a like-for-like replacement vehicle if yours is un-roadworthy and/or being repaired

  • Your replacement vehicle is delivered to you typically within 3 hours of accepting your claim

  • Repairs to your vehicle are arranged at an approved accident repair centre or at a repairer of your own choice

  • Your vehicle repairs are fully guaranteed

  • Your repairer will only genuine branded replacement parts are used

  • We will arrange legal assistance for any accident related issues


To get help with your accident claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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