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Motor Accident?

No-fault accident Taxi replacement hire


If you have had an accident in your Taxi and you were not at-fault, you don’t really want the claim on your insurance record - unless don’t mind your premiums going up.

Car Call UK has been providing independent accident assistance with same day delivered replacement Taxi vehicles for over a decade – so we know how to keep our customers happy.

Whether you operate a fleet of Taxi’s or you are an owner driver, we understand that keeping your drivers on the road is vital to your business.

Our service enables you to get your Taxi’s repaired whilst your driver is provided with a replacement plated Taxi – usually on the same day you report the accident to us.

All costs and charges associated with your accident claim are recovered directly from the at-fault driver’s insurer so a claim on your own Taxi insurance is not needed.


Reduce your insurance costs with our independent claims assistance

Why claim on your insurance, pay your excess and then having to wait for a refund?

Our service also enables you to keep all your non-fault claims away from your insurer, so potential increases in your premiums are avoided.


Where is my Taxi repaired?

Either you let us know where you want your vehicle repaired or we can select one from our UK database of approved repairers.

All our approved accident repairers are picked based on the quality of their repairs, their facilities and their exceptional customer service.


Our Comprehensive Accident Assistance

Our Taxi claims service includes: -

  • Your Taxi is recovered to an approved accident repair centre in your local area

  • Alternatively - you can choose your own repair centre

  • Your non-fault accident is reported to your own insurer ‘for information purposes only’

  • A like-for-like plated replacement Taxi is delivered to you, typically on the same day

  • Damage to your Taxi will be assessed by an independent automotive engineer

  • If required, we will arrange legal assistance to recover lost earnings and/or pursue an injury claim

  • We and our partners recover costs associated with the accident directly from the at-fault driver’s insurer



To start your non-fault claim today, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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