Can I claim compensation from a bus company?

If you have been unfortunate enough to be injured as passenger in a bus or in a vehicle hit by a bus, you may be looking to make a compensation claim from the bus company involved. For no obligation advice about bus accident compensation claims, call 02392 484 244 and we will be happy to help.

If you are travelling on any form of public transport it is the responsibility of the driver to ensure you are transported safely to your destination.

If however a bus has caused an accident due to the negligence of the driver, then any passenger injured in the accident is entitled to claim compensation from the bus companies' insurer.


How can you help with my compensation claim?

The solicitors we work with specialise in road accident related issues.

This means that your appointed solicitor will already be familiar with claims of this type, enabling them to deal with the right people and pursue the claim efficiently on your behalf.


Will there be a lot of paperwork?

As always we try to keep the paperwork to the minimum for our customers.

Your appointed solicitor will clearly explain the process to you and a representative will visit your home as well to help you fill out any forms and explain what they are for.

Of course if you have any questions about your claim at any time, we are only a phone call away.

To find out more about making a bus or coach passenger compensation claim call 02392 484 244 and we will be happy to help.




No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury