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Motor Accident?

Don’t pay excess if you are not at-fault


We are not telling you to refuse to pay your excess if you make a non-fault claim on your car insurance.

We are just letting you know that you can make a non-fault accident claim independently of your insurer with our service.

By using our independent claims service, our customers also don’t have to put up with an increase in the cost of their insurance, which is inevitable if they use their insurer.


Does your service provide quality repairs and a decent hire-car?

Yes – of course.

We have a UK network of accident repair centres that we have chosen based on their customer service and standards of repair.

Our service also includes the provision of a like-for-like replacement hire vehicle for you to use throughout the repair process.


What’s the catch – how much will this cost?

We and our partners will provide all your services and recover the costs directly from the insurer of the at-fault driver.

Call us now and if we can assist with your claim we will look to provide the following services for you: -

  • A like-for-like replacement for your vehicle if it is un-roadworthy or in the process of being repaired

  • Your replacement vehicle will be typically be delivered to you within 3 hours of starting your claim

  • Your vehicle will be inspected by an independent automotive engineer to assess the extent of the damage

  • We will arrange for your vehicle to be repaired at an approved accident repair centre in your area

  • If you have a preference, we can arrange for your vehicle to be repaired at a repair centre of your own choice

  • Your repairs are fully guaranteed and carried out according to your manufacturers specifications

  • If you require legal assistance, we and our partners can provide this as part of your claim



Call us now on 02392 484 244for help and advice with your accident claim.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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