Experience counts in the replacement hire vehicle industry and we have been doing it for over a decade now. If you run a fleet of taxi cabs or are an owner driver taxi operator, we can help.
If you have been involved in a road traffic collision and you were not at-fault, we can arrange for your taxi to be repaired and deliver a replacement plated taxi for you to use in the meantime – but without a claim on your own insurance policy.
I’m interested – but how does your service work?
Firstly, we will take all the details of your accident and look to establish your stance on liability. When we have confirmed it as non-fault, we will arrange for a like-for-like replacement taxi to be delivered to you so you can continue with your daily activities.
We will notify your own insurer for ‘information purposes only’ so that they are aware, but do not deal with your claim themselves.
The cost and extent of the damage to your own taxi is then assessed by an independent automotive engineer and we will arrange for it to be booked into one of our approved accident repair centres.
In the meantime, you can also speak to the solicitors we work with to discuss the recovery of any lost earnings or make a claim for a personal injury if you wish to do so.
When your repair is complete and you are happy with the result you return your hire-taxi and we and our partners recover the costs involved directly from the insurer of the at-fault driver.
Our comprehensive list of assistance is shown below: -
No need to claim on your Taxi insurance policy
No excess to pay
The cost of your insurance should not increase due to your accident
Costs and charges are recovered directly from the at-fault driver’s insurer for you
Damage to your vehicle is assessed by an independent Automotive Engineer
We supply you with a like-for-like replacement plated and equipped Taxi
Your replacement taxi is delivered typically within 3 hours of starting your claim
We and our partners organise the repairs to your vehicle at an approved accident repair centre or at a repairer you choose
Legal help and assistance is arranged for the recovery of lost earnings and/or personal injury claims
If you have had an accident in your taxi cab and need to get back on the road with replacement plated taxi, call us on 02392 484 244 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.