Whiplash in Taxi accident


If you think you have suffered a whiplash injury as a passenger in a Taxi accident, we may be able to help you claim compensation for your injury.


How do I know if I have got whiplash?

The symptoms of a whiplash can take time to develop after an accident. Inflammation and bruising in the neck muscles and even the pain itself won't always be apparent immediately after the accident.

It can take from 6 to 12 hours for the key symptoms of whiplash to become obvious. The pain and stiffness associated with a whiplash injury is often worse on the day after the injury and pain may continue to get worse during the days after the accident.

The most common symptoms of whiplash include neck pain, neck swelling, tenderness along the back of the neck, a reduction in movement in the back of the neck and headaches.

Other symptoms can include lower back pain, numbness or pins and needles in arms and hands, muscle spasms, dizziness, tiredness or blurred vision.


How much compensation do I get for whiplash?

The amount of compensation you receive depends on the severity of your injury and how it likely to affect your normal daily life.

Typically for a minor whiplash injury this could be as much as £500, or for moderate to severe whiplash it could be in excess of £25,000.

Whiplash is now known to be a common injury sustained by the driver or passengers involved in front or rear end traffic accidents. If you believe you have any of the symptoms associated with this injury you should visit your doctor, for a formal diagnosis.

A written assessment from your doctor will be needed by your appointed solicitor to pursue your compensation claim, however we can arrange this for you if you have not already seen a doctor.

The solicitors we work with will base the value of your compensation settlement on the following: -

  • The severity of your whiplash injury

  • How much pain and discomfort you have suffered or are still suffering

  • How the injury is affecting your daily activities

  • If you need any specialist treatment or therapy to help you recover

  • If the whiplash injury has complications leading to a permanent disability

  • The cost of neck braces or other medical aids to enable daily living

  • The recovery of any lost earnings if you are unable to work



If you believe you suffered a whiplash injury in your Taxi accident, call us now on 02392 484 244 for help and advice from an experienced advisor.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury