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Motor Accident?

Car accident recovery and non-fault claims assistance


To get your vehicle recovered from the scene of an accident where you are not at-fault – Call 02392 484 244 and we can arrange for your vehicle to be repaired and provide you with a replacement hire-vehicle and without a claim on your car insurance.

If you did not cause the accident that you were involved in, we and our partners can provide you with the help and assistance you need - right now and independently of your insurer.

Because we will be dealing with your accident claim instead of your insurer, you will have no excess to pay and your no-claims bonus is not affected in any way.

We and our partners recover the costs directly from the at-fault driver’s insurer on your behalf.


Why you are better off not making an insurance claim

There can be many disadvantages to making a non-fault claim on your own car insurance policy.

  • You will almost certainly have to pay your insurance excess

  • Your insurance premiums are likely to increase

  • If your no-claims discount is not protected, you could lose it

  • You may get a courtesy car, but it may not be as good as your own

  • There could be limitations on the length of time you can use the courtesy car

  • You may not have a choice where your vehicle is repaired

  • Your policy may not include legal assistance



How we help after an accident

Our non-fault claims service helps thousands of motorists every year get the assistance they need without having to claim on their motor insurance. We provide all the services you need to get you mobile again, including: -

  • You receive a like-for-like replacement hire-vehicle for you to use for the duration of your repairs

  • Guaranteed vehicle repairs at an approved accident repair centre or at a repair centre of your own choice

  • Assistance with the recovery of expenses, vehicle recovery charges, vehicle storage charges and other costs relating to your accident

  • The solicitors we work with can help with a claim for compensation if you have been injured in the collision

  • 24/7 help and advice from our UK based claims team



To find out how we can help with your claim, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way and your statutory rights are unaffected.
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