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Fleet Taxi Accident Management


As a Taxi fleet operator, you need to keep your costs to the minimum but without sacrificing the availability and quality of your service.

Car Call UK and its partners provides bespoke accident management solutions that ensure that any disruption to your business is kept to the minimum following a non-fault road traffic collision.


How we help your Fleet Taxi business

We appreciate that having a vehicle off the road for any length of time can seriously affect a taxi operator.

We provide suitably equipped replacement vehicles which can be delivered typically on the same day of reporting your accident to us.

Your damaged taxi is inspected by an independent Automotive Engineer, who will assess the damage, the repairs needed and the potential cost of repairs. The repairs can then be either carried out at one of our approved accident repair centres or at a repairer of your own choice.

Because we and our partners recover the costs associated with the collision directly from the at-fault driver’s insurer on your behalf, there is an alternative to an insurance claim on your fleet policy. This means you will have no excess to pay and your insurance premium should not increase as a result of the collision.


Comprehensive Accident Assistance

We and our partners help thousands of businesses every year.

Our comprehensive accident assistance services provides your Taxi Fleet with the following benefits:

  • An alternative to a claim on your own taxi insurance policy

  • There is no excess to pay

  • Your insurance premiums should not be affected at all

  • We and our partners recover the costs from the at-fault drivers insurer on your behalf

  • You will receive a like-for-like replacement plated private hire taxi to use while yours is repaired

  • Replacement taxis are delivered typically on the same day

  • Your taxi will be repaired at one of our approved accident repair centres or at repair centre of your own choice

  • Repairs are fully guaranteed

  • We arrange legal assistance with the recovery of lost earnings, travelling expenses and help with claims for compensation

  • Help and advice is available from our 24 hour help line




Legal assistance is part of our service

You also receive comprehensive legal assistance with all your non-fault claims. This includes: -

  • Claims for lost earnings

  • Claims for damaged equipment

  • The recovery of storage charges

  • Claims for a personal injury


To find out more about our Fleet Taxi Accident Management Solutions call 02392 484 244 and we will be happy to discuss the requirements of your business.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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