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Find a non-fault accident claims company


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Accident Management can provide a cost effective alternative to a claim on your own insurance policy if you were not responsible for the accident you were involved in.

To find out more call 02392 484 244 and we will be happy to help.

If you have been involved in an accident you may think that the only way to get your vehicle repaired is to make a claim on your own insurance policy. If you were responsible for the accident this would indeed be your only course of action.

However if you were not at-fault for the accident, you also have the option of making a claim independently of your insurer with the help of an Accident Management company such as Car Call UK.


Why use Accident Management instead of your insurer?

We and our partners enable motorists to resolve their accident issues by organising their vehicle repairs, providing them with a like-for-like replacement vehicle and arranging legal assistance if required.

Because we are completely independent of all insurers, the services we provide are not limited to those on your insurance policy, so you can be assured that you will receive a top quality service from us.

By using our service it means you do not have to make a claim on your own insurance policy and so you do not have to pay your excess before your vehicle is repaired. This has the added benefit that your no-claims discount should also be unaffected by your claim.

The costs and charges of our service are recovered directly from the insurer of at-fault driver on your behalf.

Our assistance at a glance:

  • We will take the details of your accident, establish the liability and then start organising everything for you

  • We arrange for a like-for-like replacement vehicle to be delivered to your home or place of work typically within 3 hours of accepting your claim

  • The damage to your vehicle is then assessed by an independent automotive engineer

  • Repairs are the arranged at an approved accident repair centre or at a repair centre of your own choice

  • Legal assistance can be arranged for issues such as lost earnings, expenses or claims for personal injury if you need it

  • Our claims advisors are on hand 24/7 to answer your queries



To take advantage of our comprehensive Accident Management service, contact us on 02392 484 244 and one of our experienced claims advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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