Insurers work out the cost of your next insurance premium based on a variety of factors – your age, where you live, the value of your car and - the number of claims you have made in the past. Whether they are fault or non-fault, it doesn’t matter – the cost of your insurance will probably go up.
Well there is not much I can do about that – is there?
Unfortunately, no one can assist you with an accident that is your fault, except your insurer.
But, if you were not responsible for an accident, we and our partners can provide you with the assistance you need – without a claim on your car insurance.
What’s the catch, how much will it cost?
We arrange the assistance you need – including a hire-car, ensure your vehicle is repaired to your satisfaction and then recover the costs back from the at-fault driver’s insurer.
Thousands of people use our service every year – because it just makes sense.
I’m not sure I can be bothered – is it worth it?
Well, if you use your insurer, you will have to find the money to pay your excess first – before they will even start work on repairing your car.
Then, many months down the line (after they have eventually recovered your excess) – you will get the bill for your next year’s insurance and it will have gone up as a result of your non-fault claim.
Our service avoids this completely, because we independently provide the help that you need and recover the costs back from the at fault driver’s insurer – so your vehicle is repaired at the expense of the at-fault driver, not yours.
Will you give me a hire-car?
We arrange for a like-for-like replacement hire-car to be delivered to you, typically within 3 hours of accepting your case.
Most of our vehicles are less than 6 months old and we will always do our best to provide you with a vehicle that suits your needs.
Is it repaired at a decent garage?
We have a network of approved accident repair centres which we know and trust to deliver the high standard of repairs that our customers expect.
If you don’t like our choice of accident repair centre, you can choose your own.
Can you help me claim injury compensation?
The solicitors we work with can help you pursue a compensation claim for your injury if you wish. They will always look to achieve the best possible outcome for your particular situation.
To find out more about our services call 02392 484 244 or complete the short form on this page and will call you back.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.