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Motor Accident?

Does Accident Management provide the same assistance as my insurer?


Well we have no idea what other companies provide - but we and our customers believe we provide better accident assistance than most car insurance providers.

…and of course, our non-fault claims service means no claim on your insurance, no excess to pay and no change to your No-Claims Discount.


Why use our Accident Management service instead of your insurer?

Thousands of people every year choose to use our independent accident claims service every year, instead of making non-fault claims on their insurance policies.


  • They don’t want to have to pay their excess

  • They don’t want the cost of their insurance to increase because of a claim that was not their fault

  • They may not have a hire-car provided on their policy

  • They don’t want to pay extra - just to use their preferred garage for their repairs

  • They may not have legal expenses cover



We enable motorists to resolve their accident issues quickly by organising their vehicle repairs, providing them with a like-for-like replacement vehicle and arranging legal assistance if required.

Because we act independently of your insurer, you will not be subjected to the limitations of your insurance policy, so you can be assured that you will receive the best possible service from us.

We will notify your own insurer of your accident for ‘information purposes only’. This is a requirement of your all insurance policies, but from this point onwards - we and our partners take care of everything!

We believe we provide the best Accident Management service in the UK, read our customer testimonials to find out what they think.

Our service at a glance: -


  • We will take the details of your accident, establish the liability and then start organising everything for you

  • We arrange for a like-for-like replacement vehicle to be delivered to your home or place of work typically within 3 hours of accepting your claim

  • The damage to your vehicle is then assessed by an independent automotive engineer

  • Repairs are the arranged at an approved accident repair centre or at a repair centre of your own choice

  • Legal assistance can be arranged for issues such as lost earnings, expenses or claims for personal injury if you need it

  • Our claims advisors are on hand 24/7 to answer your queries



To take advantage of our comprehensive Accident Management service, contact us on 02392 484 244 and one of our experienced claims advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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