Accident management company near me


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

Car Call are an accident management company based in Hampshire, but we and our partners provide services to motorists across the UK.

We have been active for over 10 years now and annually assist thousands of people by arranging accident repairs, recovery, replacement hire vehicles and legal assistance for those wanting an alternative to the services provided by their insurer. If have been involved in a road accident that was not your fault, we can arrange the assistance you need without a claim on your car insurance policy.

This means that you will have no excess top pay, you keep your annual no-claims bonus and the cost of your policy should not increase as the result of a claim on your car insurance.

To find out more call 02392 484 244 and we will be happy to help.


Why would do our customers choose us?

In addition to the benefits mentioned above, it is important to remember that not all insurance policies offer the same features and benefits.

As we are independent of all insurers, it means we can offer a full range of assistance to all our customers, even though they may not be available to you on your particular policy.

For example, if you don’t have a guaranteed like-for-like replacement hire vehicle or legal assistance on your policy – we provide this to all our customers as a standard part of our service.

If you are involved in an accident that is not your fault, we can independently arrange the assistance you need – you are not obliged to use the services provided by your insurer.

The costs associated with the services provided by us and our partners are recovered directly from the insurance provider of the at-fault driver on your behalf.

Using our service means you do not have to make a claim on your own insurance policy and so you do not have to pay your excess before your vehicle is repaired – in fact you don’t pay any excess at all.

No claim on your car insurance also means that your no-claims discount stays intact, and your next premium should not increase because of a claim.

You inform your insurer of the accident for ‘information purposes only’ so that you comply with the terms of your policy, but no claim is made.

How we and our partners help after your accident:

  • An advisor will take the details of your accident and when we have confirmation that you were not at-fault, we can start arranging your assistance

  • We will deliver a like-for-like replacement hire-vehicle to your home or place of work typically within 3 hours of accepting your claim

  • The damage to your vehicle is then assessed by an independent automotive engineer

  • We will book your vehicle in to an approved accident repair centre in your local area or at a repair centre of your own choice

  • Our partner solicitors will take care of any legal issues associated with your claim, such as the recovery of lost income, expenses incurred, lost or damage personal possessions and/or claims for a personal injury if required

  • Our claims advisors are on hand 24/7 to answer your queries



To start your independent accident claim today, call us on 02392 484 244 and one of our experienced claims advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury