Black Cab Taxi insurance


Getting a good insurance policy for your Black Cab Taxi business is essential if you want to keep your drivers busy, even if one of your vehicles is un-roadworthy due to accident damage.

It is also essential however to make sure you have the right Accident Management company in place to keep your non-fault claims off your policy and avoid unnecessary increases in your annual premiums.

There is no need to worry about any costs associated with your accident claim of course, as we will recover them directly from the insurer of the person at-fault.


My replacement vehicle has to be a plated Public Hire Black Cab

We have access to a wide range of plated replacement Taxis available, including Black Cabs which are plated, equipped and ready to use.

Your replacement Black Cab will typically be delivered on the same day as you start your claim.


Can I get the repairs done at my usual garage?

Yes. We provide a full credit repair service, but if you wish to use a repairer other than the one we recommend, just let your claims advisor know and we will make the necessary arrangements.


Comprehensive Accident Assistance for your business

Our accident assistance service has many benefits for Taxi operators, view the list below:

  • An alternative to a claim on your own Taxi insurance, we manage everything for you

  • Your insurance premiums should not increase due to the accident

  • You will have no excess to pay

  • Your accident is reported by us to your insurer for ‘information purposes only’ so they do not provide assistance

  • We will supply a plated replacement Black cab if yours is un-roadworthy and/or being repaired

  • Your replacement will be delivered typically on the same day as we receive your claim

  • We arrange guaranteed repairs for your vehicle at an approved accident repair centre or one you choose

  • Legal assistance can be arranged for the recovery of expenses, lost earnings or injury compensation claims

  • We and our partners recover costs and charges directly from the at-fault driver’s insurer on your behalf

  • Phone assistance is available 24/7 for all your claim enquiries



To find out more about Accident Management for your Black Cab business, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury