Home | About us | Contact us | Join Accident Assist | Enquiry | Broker Products | Body Shop | Dealership | Competition
Privacy Policy | Website Terms and Conditions | Claims management services enquiry | Business Enquiry | Terms and conditions
Copyright © 2018 Car Call UK
Car Call UK
Car Call banner
Motor Accident?

Car insurance - Make a claim?



If you are looking to make a non-fault accident claim, we and our partners can provide the all assistance you need without a costly claim on your car insurance policy. Call 02392 484 244 for independent expert advice.


Non-fault claims on your car insurance – can cost you money

We and our partners help thousands of people every year make non-fault road accident claims independently of their insurers.

If you are responsible for an accident, your insurer would normally have to deal with your accident claim on your behalf. They will arrange repairs to your vehicle (if you have comprehensive cover) and ensure the costs incurred by the third party are reimbursed

If the accident was caused by someone else's careless driving, you have the option of a claim on your insurance policy or you can make an accident claim independently of your insurer.

Making your non-fault accident claim independently with Car Call UK and our partners can have advantages over a claim on your own insurance policy.

If you make a non-fault claim on your car insurance policy, you will almost certainly be required to pay the excess on your policy. Also, your next insurance premium is likely to increase as a result of your claim.

We however, provide all the services you need to get you back on the road as quickly and efficiently as possible and recover the costs directly from the at-fault driver's insurer on your behalf – just like your insurer.

The difference is – you have no excess to pay and your no-claims bonus stays protected.


How our service works

The assistance provided by one car insurance policy can vary from one insurer to the next. But our non-fault claims service provides the same comprehensive set of services to our customers regardless of their insurer or their type of policy.

If we can help with your accident, you will be entitled to the following assistance: -

  • A like-for-like replacement for your vehicle if it is un-roadworthy or being repaired, typically within 3 hours of accepting your claim

  • The replacement vehicle is delivered to your home or place of work

  • Your vehicle will be repaired at one of our approved accident repair centres or at a repair centre of your own choice

  • All vehicle repairs are fully guaranteed

  • We can arrange legal assistance with accident related issues such as the recovery of un-insured losses or claims for injury compensation

  • 24/7 support with your accident claim



To find out how we can help with your accident claim, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
3 Easy Steps
  Free road accident claim enquiry   Tell a friend
Help with your accident