Is it worth buying an in-car camera system?



As the cost of in-car camera systems become more affordable, are they worth having to help you in the event of a non-fault accident? If you have been involved in an accident and you believe you were not at-fault, we may be able to assist you independently of your insurer without you having to pay the excess on your policy. Call 02392 484 244 and we will be happy to help.


In-car camera systems and accident claims

We have all seen the videos on YouTube of people making dangerous driving manoeuvres, but could a camera in your vehicle be useful in the event of an accident?

If you are involved in an accident where the liability or blame is disputed, video images captured at the time of the accident may help to support a claim if you believe you were not at-fault.

The quality of in-car camera systems will usually vary depending on the cost. A good system will at least provide high quality video and ideally some form of time and date information recorded along with the video as a minimum.

However if you have a system that delivers poor quality images and/or it is difficult to establish when it was taken, this may not be of value as evidence.

Basically if you are considering buying an in-car camera system, it is generally a good idea to spend a reasonable amount on your system, rather than a ‘budget’ one.


How we help motorists with non-fault accident claims

If you have been involved in a non-fault accident, your insurer will almost certainly require you to pay the excess on your policy before your vehicle repairs can be started. In addition to this, your no-claims discount may also be affected by a non-fault claim.

Our independent claims service enables drivers to receive the assistance they need, but without having to make a claim on their own insurance policy.

Our service benefits:

  • It is not necessary to claim on your own policy, so you will have no excess to pay and your no-claims discount should also be protected

  • You will be provided with a like for like replacement vehicle to use if yours is un-roadworthy and/or being repaired

  • We arrange repairs at an approved Accident Repair Centre in your area

  • Repairs can alternatively be carried out at a garage of your choice

  • Legal assistance is available for the recovery of lost earnings or injury compensation

  • Costs and charges are recovered from the at-fault drivers insurer


To find out if we can assist with your non-fault accident, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury