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National Vehicle Accident Recovery Services

Car Call UK have a national network of Accident Repair Centres providing recovery services across the UK.

If you need your vehicle recovered from the scene of an accident and you are not at-fault, call us now on 02392 484 244 and we will arrange the recovery and repair of your vehicle at no-cost and without a claim on your insurance policy.

Why non-fault insurance claims often end up costing you money

Making your accident claim independently of your insurer is a cost-effective alternative to a car insurance claim.

When you make a claim on your car insurance for an accident that is not your fault, your insurer will almost certainly require you to pay your excess before your vehicle is repaired. You then have to claim this back weeks or months after the accident.

Your non-fault insurance claim is also likely to cause your next insurance premium to be increased when you renew.

Our independent claims service enables thousands of people every year to get the assistance they need, without having to pay the excess on their policies or losing their no-claims discount. Our service costs are all recovered directly from the insurer of the at-fault driver on the completion of your repairs.

How it works

Your claim handler will first take all the details of your accident and organise the recovery of your vehicle from the accident scene. We will then arrange the delivery of a like-for-like replacement vehicle for you.

Your replacement hire-vehicle will be of a similar type and engine size to your own, so you will not be given a vehicle that is unsuitable for your needs. Our vehicles are typically less than 6 months old and yours should be delivered to your home or place of work within 3 hours of receiving your claim.

Your own vehicle will then be booked into one of our approved accident repair centres to be repaired back to its pre-accident condition.

All our repair centres provide fully guaranteed repairs, but if you prefer have your vehicle repaired somewhere else, this is not a problem.

If you have damaged personal items in the accident or you would like to make an injury compensation claim, we will arrange for the solicitors we work with to contact you and provide you with the necessary assistance.

If you would like assistance with your accident claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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