High performance car accident claims


If you drive a high performance or superior quality car it can be infuriating at best to be offered an inferior vehicle as a replacement – especially if the accident was not your fault.



Even the best insurance policies may not have the ability to offer you a replacement vehicle that matches the superior performance of your own vehicle.

Car Call offers its clients the ability to get a vehicle that is a like-for-like replacement for their own, but without a claim on their insurance.

To find out more about our independent accident assistance, call 02392 484 244 and we will be happy to help.


Free yourself from the limitations of your policy

A non-fault claim on your policy may not only restrict you in your choice of replacement vehicle, it will almost certainly mean you have to initially pay the excess on your policy and result in an increase in the cost of your annual premium.


What about the cost?

The costs associated with your accident are recovered directly from the insurer of the careless driver who caused the accident.


I want my car repaired properly

We arrange for your vehicle to be repaired at either a manufacturer approved accident repair centre, or at a repairer you specify - just let us know and we can arrange this for you.


Legal assistance is included

If you require legal assistance with issues including loss of income, damage to personal property or compensation for a personal injury – our legal partners will take care of it.

If you have any questions regarding a non-fault accident or you would simply like some advice, please call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury