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Motor Accident?

Why do Accident Management companies exist?


Accident Management companies exist because drivers don’t always get as good a service from their insurance provider as they should.

Also, just like insurance providers, some Accident Management companies provide a great service and some don’t.

Car Call UK has been helping motorists make non-fault accident claims independently for more than 10 years now and we have pride in the assistance we give. You can be assured that our service is second to none.

Of course the best way to find out how good our service is, is to read what our customers say.

We and our partners help thousands of motorists every year get the help that they need to resolve their accident issues.

We independently sort everything out for you and recover the costs directly from the insurer of the person responsible on your behalf.


Why do people choose not to make non-fault claims on their car insurance?

Compare our service to that of your insurer and decide for yourself.

If you make a non-fault claim on your own insurance policy:

  • You will probably have to pay your excess before your vehicle can be repaired

  • You may not receive a replacement vehicle that is suitable for your needs

  • You may not be entitled to legal assistance with your claim

  • Your vehicle may only be repaired at a specific garage

  • The cost of your insurance is likely to increase as a result of your non-fault claim



Regardless of the type of insurance cover you have, our Accident Management service avoids all of these issues because we are completely independent of any insurer:

  • There is an alternative to a claim on your own insurance policy

  • No excess to pay

  • We will report your accident to your insurer ‘for information purposes only’

  • It does not affect your no-claims discount

  • You will receive a like-for-like replacement hire-vehicle

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • We will arrange for your vehicle to be repaired at one of our approved accident repair centres or at a repair centre you choose

  • Your repairs are fully guaranteed and are carried out according to your manufacturers specifications

  • Legal assistance is arranged for the recovery of expenses, lost earnings or claims for compensation

  • We and our partners provide you with a 24/7 support help line all your claim queries



Don’t clog your claims history with costly non-fault claims, contact us on 02392 484 244 and we can get your claim started straight away!

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected. `
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