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Motor Accident?

Accident Claim with Mercedes Insurance?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Being a Mercedes Insurance policyholder, you may normally just contact the accident claims line after any type of accident.

But did you know that drivers who are not ‘at-fault’ can alternatively get assistance without a claim on their insurance policy?

Car Call UK and its partners help thousands of drivers every year get their vehicles repaired, a replacement hire car and legal assistance – but without a claim on their car insurance.

To discover the many benefits of our independent accident assistance, call 0330 058 1704 and we will be happy to help.


Why our customers choose our service

By not making a claim on your own insurance your no-claims bonus is not affected and you don’t pay the excess you may have on your policy.

We and our partners arrange a range of professional services to assist with your claim, with the costs of these services being recovered directly from the at-fault driver’s insurer by our partner solicitors.


How we resolve your accident:

  • We and our partners provide a suitable like-for-like replacement hire-car for your un-roadworthy vehicle. We endeavour to provide a vehicle that is as similar as possible to your own – to make things simpler for you

  • The replacement vehicle will typically be delivered to your home or place of work within 3 hours of starting your claim

  • Your damaged car is repaired at one of our approved accident repair centres or at a repair centre you specify

  • Your vehicle repairs are guaranteed and only use genuine parts are used

  • For legal assistance with issues such as the recovery of expenses or a claim for injury compensation, our partner solicitors provide this as part of your claim



To find out more about our service, simply call 0330 058 1704 or send us your contact details using the form on this page.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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