Accident in my Taxi

If you are a Taxi owner driver, you know you will need specialist accident assistance that is going looks after your business as well as your Taxi repairs.

One of the main concerns of any Taxi driver is ‘how will I keep on working if my cab is out of action?’.

Car Call and our partners helps thousands of drivers every year, by making sure they get suitable replacement vehicles and quality repairs following non-fault road traffic accidents.

Put simply, you get a replacement plated/equipped Taxi – typically within 3 hours (if your vehicle is un-drivable) of staring your claim, and we and our partners take care of everything else. There is an alternative to a claim on your Taxi insurance because we handle it independently of your insurer.

We and our partners recover your accident costs from the at-fault driver’s insurer for you

Our claims team will arrange your replacement Taxi, organise your repairs and even notify your insurer for ‘Information purposes only’.

Your insurer will not then act on your claim, so the cost of your next insurance premium should not be affected and of course you will have no excess to pay.

When you are happy with your repair and you have returned your replacement Taxi, we sort out the bills with the at-fault driver’s insurer on your behalf.

What if I am injured and cannot work?

If you are injured, we can arrange legal assistance to pursue a claim for injury compensation. If you are unable to work for a period of time, they also help you recover your lost earnings.

Can you report my fault claims to save me the hassle?

We provide a full fault claim reporting service for all our clients. Just calling an insurer can involve being stuck on hold for long periods of time, but if you call us – this won’t happen.

Your claims advisor will take your details and report the claim to your insurer on your behalf.

To find out how our service can benefit your Taxi business, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury