Accident management for ‘exotic’ cars


Accident management companies provide a cost-effective alternative to a claim on your own car insurance policy if you were not responsible for a road traffic accident.

If you are the driver of an ‘exotic’ or high-performance vehicle, our service enables you to get an appropriate replacement for your damaged car – not just ‘any old hire car’.



If you have been involved in an accident you may think that the only way to get the assistance you need - is to make a claim on your own insurance policy. If you were responsible for the accident - this would of course be true.

However, if you were not at-fault - you also have the option of making a claim independently of your insurer with the help of a specialist accident management company such as Car Call.

To find out more call 02392 484 244 and we will be happy to help.


How is your service different?

We enable motorists to resolve their accident issues by independently organising the assistance they need and then recovering the costs directly from the insurer of the person at fault.

We literally take care of everything for you, from getting the type of replacement vehicle you want – to liaising with our partner solicitors to resolve a compensation claim.

Because we act independently of your insurer, you will not be subjected to the limitations of your car insurance policy, so you can be assured that we will ensure that you get the top-quality service you deserve.

By using our service it means you do not have to make a claim on your own insurance policy and so you do not have to pay your excess before your vehicle is repaired. This has the added benefit that your next insurance premium should will also be unaffected by your claim.


Our service to you:
  • We organise every aspect of your post-accident assistance, enabling you to get on with your normal activities – in a vehicle that is suited to you.

  • We arrange for your comparable replacement to be delivered to your home or place of work, typically within 3 hours of accepting your claim

  • Damage to your vehicle is assessed by an independent Automotive Engineer

  • Repairs are arranged at an appropriate manufacturer approved accident repair centre or at a repair centre you specify

  • Legal assistance can be arranged for issues such as lost earnings, expenses or claims for personal injury if you need it

  • Our client advisors are on hand 24/7 to answer your queries



To get the quality of accident aftercare you expect, contact us on 02392 484 244 and one of our experienced advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury