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Motor Accident?

Accident repairs for Taxis


If you have had an accident in your Taxi, you obviously want the best possible repair for your vehicle, but as a Taxi driver - you will also need another plated hire-Taxi to use as a replacement.

If the accident you were involved in was not your fault, we and our partners can provide all of this for you.

Car Call UK have been providing independent accident assistance for individual Private Hire Taxi drivers and fleet Taxi operators for over 10 years now, giving us a unique insight into the needs of the industry and delivering the service they want.


Why not just claim on your own Taxi insurance?

You may well have the best Taxi insurance around, but can guarantee that your non-fault claim will not have an impact on the future cost of your insurance?

Because we operate independently of any insurer, we can offer you excellent accident aftercare without the restrictions of your insurance policy and your accident is resolved without it counting against you when next insurance premium hits your desk.

This also means that whatever excess you have – you won’t have to pay it and claim it back again later.

We make all the arrangements regarding your repairs, delivering a like-for-like replacement Taxi and arranging legal assistance to recover any un-insured losses.

We provide all this, then recover the costs back directly from the insurer of the at-fault driver on your behalf – simple.


So exactly what accident assistance do you provide?

We basically provide everything you would expect from a great Taxi insurance policy – but without the downside.

If you were not at-fault for your accident, we will arrange the following services for you.

  • A like-for-like replacement plated Taxi if yours is un-roadworthy and/or being repaired

  • Your replacement Taxi is delivered typically within 3 hours of accepting your claim

  • We will arrange repairs at one of our approved accident repair centres or at a repairer you specify yourself

  • Repairs to your vehicle are fully guaranteed and carried out according to your manufacturers specifications

  • We will arrange legal assistance with the recovery of travel expenses, lost earnings, damaged property and personal injury compensation claims

  • We will report your accident ‘for information purposes only’ to your insurer



We independently help thousands of drivers every year with their road accident claims.

If you would like to make your non-fault accident claim without a claim on your own insurance, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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