Best personal injury claim companies



With the large number of personal injury companies around, it can be difficult to choose between them.

We provide specialist claims services to people involved in non-fault road traffic accidents, providing assistance to thousands of people every year.

We ensure that they get their vehicles repaired and that they achieve the best possible settlement for any personal injury claims.

Call 02392 484 244 and one of our UK based advisors will be happy to discuss your claim.


Why not make a claim using my insurer?

If you were not responsible for the accident, you will almost certainly find that your insurer will require you to initially pay the excess on your policy before your vehicle can be repaired. What's more, your policy may not include legal cover to assist with your personal injury claim.

Your excess should be recoverable at a later date; however our claims service enables you to get the help that you need without having to pay your excess at all.


Can I just make a personal injury claim?

Yes of course, we can arrange a personal injury only claim, a repair only claim or even replacement hire vehicle only claim.


How does our full claim service work?

Your claims advisor simply takes the details of your accident and when the other party has accepted they were at-fault, we provide assistance and recover the costs and charges directly from their insurer on your behalf. It’s that simple.

Because you are not actually making a claim on your own policy, this has the added benefit that your no-claims discount is not affected by your claim.


Where will my car be repaired?

When we arrange your vehicle repairs you have two options available to you:

  • We use one of our approved Accident Repair Centres

  • You choose the repairing garage yourself


We arrange repairs for vehicles all around the UK, so we have established a network of Accident Repair Centres that have the facilities and expertise necessary to deliver an excellent repair service for our customers.

Some customers specifically ask for a manufacturer approved repairer or just a garage that they are familiar with. This is not a problem - tell your claims advisor and we will use the one you specify or locate a manufacturer approved repairer for you.


A replacement vehicle and legal assistance?

When we take the details of your own vehicle we use this to provide you with a replacement vehicle that is matched as closely as possible to the type and engine size of your own. The majority of the vehicles we provide are less than 6 months old and are delivered typically within 3 hours of accepting your claim.

Legal assistance is also provided to deal with the recovery of lost earnings, expenses or claims for personal injury compensation.

If you are looking to make a claim for personal injury or would like someone to look after your entire road accident claim, contact us on 02392 484 244 and we will be happy to help.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury