Can I claim injury compensation as a passenger in a Taxi accident?



If you have been injured while travelling in a Taxi that is involved in a collision, you can seek compensation for your injuries from the Taxi’s insurance provider or the insurer of the third party.

Whether you are driving a Taxi, a private car, a minibus or in-fact any vehicle specifically designed to transport more than one person, the driver of the vehicle has a ‘duty of care’ to ensure that the people in the vehicle are transported safely to their destination. So, if they put their passengers in danger by driving carelessly - they will be responsible for the consequences.

Of course, the accident may be the fault of another driver, so in this instance the personal injury claim would be made against them.


Getting help with your injury claim

Car Call have been independently providing assistance to both drivers and passengers involved in non-fault motor accidents for over 10 years now.

The solicitors we work with specialise in road traffic accident cases and are experienced in legal issues involving everything from the recovery of lost earnings to claims for personal injuries.


How much compensation will I get?

This depends on the type of injury you have and how it may affect your current and future quality of life.

Your appointed solicitor will assess your situation and seek a settlement that ensures that you get the best possible medical care and financial assistance to help with your recovery.

The solicitors we work with will consider the following factors when assessing your potential claim settlement: -

  • The type of injury you have sustained

  • The discomfort you suffered at the time of the accident

  • How the injury is likely to affect your daily living

  • Whether you need any specialist treatment or therapies to aid your recovery

  • If the injury leads to a permanent disability

  • If you need any medical aids or equipment for daily living

  • Whether you need modifications to your home to make it more accessible

  • The cost of an adapted car or other mobility aidsk

  • The recovery of lost earnings if you are unable to work



Your claim settlement could be anything from a few hundred pounds to many thousands for something more serious, either way you can always be assured that the solicitors we work with will work hard to get you the best possible settlement.

To start your claim after a Taxi accident or to just discuss your options, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury