Car accident injuries and personal injury claims

If you have been unfortunate enough to be injured in a road accident that was not your fault, you should definitely consider making a claim for compensation.

We and our partners help thousands of people every year make successful personal injury claims, allowing them to afford the best possible medical care to assist with their recovery.

Simply call 02392 484 244 we will be happy to help with your accident claim.

What is Personal Injury Compensation?

UK law states that anyone who has been injured as a result of someone else's negligent behaviour is entitled to seek financial compensation. This compensation will be determined by your legal representative based on a number of factors.

  • The level of stress and discomfort you suffered at the time of the accident

  • The type of injury you have

  • Long term effects of your injury

  • If your injury leaves you permanently disabled

  • Specialist treatment or therapy you may need

  • The purchase of essential mobility aids or equipment

  • Your long term personal care needs

  • Accessibility modifications you may need to your home

  • How much you may lose in earnings due to the injury

How much compensation will I get for my injury?

The amount of compensation you will receive will depend largely on your particular circumstances, however guidline amounts for the most common injuries are shown on our compensation calculator.

Is making a compensation claim difficult and time consumuing?

Some types of injury may require more work to settle than others, but most injuries are settled out of court within a few months.

You will be required to have a medical examination at some point (if you have not had one already) in order to assess the treatment you are likely to require and the consequences the injury is likely to have on your future.

We and our partners help thousands of people every year get the compensation settlements they deserve. Whether you have a minor injury or perhaps something more serious, our claims team will make the whole process as simple as possible for you.

We do the majority of the paperwork for you, but if you do have to complete any documents an advisor will be sent to your home to explain everything to you and help you fill them in.

If you have been injured in a car accident that was not your fault, we can help you make a personal injury compensation claim. Just give us a call on 02392 484 244 or start your claim enquiry online using the button below. Just give us all the details you can and we will call you back, if we can help - we will.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury