Car accident injury compensation?



If you have been injured in a car accident you may be looking to claim compensation for your injuries. A successful injury claim settlement can provide you with the financial assistance you need at this difficult time, and could be worth many thousands of pounds depending on your injuries. To find out if you could be eligible to claim, call us on 02392 484 244 and we will be happy to help.

Anyone who has been injured in a car accident that was not their fault is entitled to seek compensation for the discomfort they have suffered and to help with other costs that could result from their injury.

We have helped thousands of motorists get the help and assistance they need following road traffic accidents. At this stressful time the last thing you need is a difficult claim experience. This is why we like to make things as easy as possible for you.

As well as handling your compensation claim we can even sort out the repairs to your vehicle and organise a replacement hire vehicle for you while yours is being repaired.

If the accident was not your fault, we and our partners can manage your entire accident claim independently of your insurer, so there is an alternative to a claim on your own insurance policy.

Our service at a glance:

  • You don’t have to claim on your own insurance policy

  • You will not have to pay your excess

  • We provide a like-for-like replacement for your vehicle if it is un-roadworthy and/or being repaired

  • Your replacement is delivered to your home or place of work typically within 3 hours of starting your claim

  • We will arrange for your own vehicle to be repaired at an approved accident repair centre or at a repair centre of your own choice

  • Legal assistance with related issues is available as part of your claim

  • Costs of these services are recovered directly from the at-fault drivers insurer on your behalf


To get assistance straight away, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury