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Car accident recovery services


Car Call UK arrange road side recovery, repair and independent claims assistance for thousands of drivers every year.

We enable them to get top quality vehicle accident repairs and a like-for-like replacement hire vehicle, without any of the disadvantages of a claim on their own insurance policy.

If you are not responsible for the accident you were involved in, contact us now to arrange the prompt recovery of your damaged vehicle and the delivery of your replacement hire-vehicle. Call 02392 484 244 for immediate assistance.


If you have had an accident – we can sort it out

If you have just had an accident, the last thing you need is to be put on hold by your insurers busy call centre. Car Call UK guarantee to answer your call promptly.

We will arrange the recovery of your vehicle by one of our approved accident repair centres and start a non-fault accident claim for you.

Our independent claims service provides all the assistance you would expect from a fully featured insurance policy – but without the disadvantages of a claim with your own insurer.

These disadvantages may include:-

  • Losing your no-claims bonus

  • Paying the excess on your policy

  • Not getting a suitable replacement vehicle

  • Having little or no choice where your vehicle is repaired



We assist thousands of people every year get the help and assistance they need following road traffic accidents.

With any accident, the 3 key services you will need are: -

  • The repair of your vehicle back to its pre-accident condition

  • A suitable replacement vehicle for you to use whilst yours is repaired

  • Legal advice with your accident related issues



We arrange these services for you and recover the costs directly from at-fault driver's insurer. This means you do not have to make a car insurance claim on your policy.

The service we provide is the same regardless of type of insurance cover you may have with your own insurer. A summary of our service is shown below.

  • The damage to your vehicle will be inspected by an independent automotive engineer

  • We will arrange for repairs to be carried out at an approved accident repair centre in your area

  • The repairs to your vehicle are fully guaranteed

  • If you would like the repairs carried out elsewhere, or at a manufacturer approved repairer this is not a problem

  • A like-for-like replacement vehicle will be delivered to your home or place of work

  • Your replacement will be with you, typically within 3 hours of starting your claim

  • The solicitors we work with will provide advice and assistance with all your accident related issues

  • 24/7 assistance from our experienced claims team



To find out more, please call us on 02392 484 244 to arrange your vehicle recovery and non-fault claim now.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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