Car accident repairs and assistance for Prestige and Performance vehicles

If you have a high value vehicle you will want it to be repaired properly and by technicians that are trained specifically to work on your make and model of vehicle.

Car Call is an independent company who provide accident repairs and assistance for clients who drive prestige vehicles of all types. We have no connection with any insurers so our prime concern is to ensure our clients get the best possible service and that they use us again. Our costs are recovered directly from the insurer of the at-fault driver.

To find out more about our service, call 02392 484 244 and we will be happy to assist you in any way we can.

Non-fault accidents and car insurance claims

If you have done everything possible to minimise your insurance costs, it can be frustrating to still have to pay the excess especially if the accident was not your fault.

If you have been the victim of someone else's careless driving, we may be able to provide the assistance you need without you having to make a claim on your own car insurance policy.

How does this work? When we handle your accident claim, we independently organise manufacturer approved repairs, provide an appropriate comparable hire vehicle and arrange professional legal assistance.

Your allocated claims advisor will handle everything for you, so you can get on with your daily activities with the minimum of disruption.

If you also need legal assistance, the solicitors we work with can look to resolve these issues for you as part of your claim.

Our service at a glance: -

Question Answer
Can I get an appropriate comparable replacement vehicle? Yes
Can my replacement be delivered to home or work? Yes
Can you organise manufacturer approved repairs to my car? Yes
Can I choose the repairing garage? Yes
Can you help with my compensation claim? Yes
Ethical solutions with the best possible settlement? Yes
An alternative to a claim on my own insurance? Yes
Can you just give me some free advice? Yes

To find out how we can help with your accident claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury